Frequently asked questions

What is celerco.com?

Companies that import or export goods by ocean(FCL and LCL) or by air and look after the most suitable transport solutions send their RFQ's via celerco.com and launch transport auctions. Selected transport providers that are interested in bidding will submit their offers on the platform. 

What is the difference between celerco.com and the traditional way of procuring competitive ocean and airfreight offers and services?

Neutrality, simplicity, efficiency in increasing sales for freight forwarders and shipping lines, cost cuts for the importers and exporters. Also, for all users(importers, exporters, freight forwarders, and shipping lines) the platform brings time savings. 

What are the advantages of celerco.com?

For all users, the advantages are the simplicity, neutrality, sales increase, profitability, relevant market information, time savings, non-stop availability.

What about disadvantages?

As a transporter provider, as well as an importer or exporter, in case you do not have an internal procedure to follow when transacting with a new company, mainly the detailed checking of that company, then the commercial risks increase.

How can I register my company on celerco.com?

By simply creating an account, choosing the right type of user(Client, Freight Forwarder or Shipping Line).

Why is it necessary to have my account approved?

In order to create a business conducive, safe and high-performance environment for ocean and air transport transactions.
 

After registrating my company on celerco.com, how can I provide or procure ocean and air transport offers?

By clicking on the specific user tab(Client, Freight Forwarder or Shipping Line) you will see the steps that you must follow in order to start transacting on the platform.

Are there any limitations regarding the number of tenders that I can launch, as an importer or exporter?

There are no such limitations. Each transport request will be available to selected transport providers that have the needed solutions.   

Do I have to accept the orders that I receive? 

No. As a transporter, you accept the orders for which you have competed in the auction. However, it is your obligation to analyze all the details of the RFQ before submitting your bid. Refusing a transport order can damage the image of a transport provider.

Why should I provide company information in the user account? 

As a shipping line or freight forwarder, for visibility, transparency, efficiency in the community of importers and exporters of goods. As an importer or exporter, for better communicating the image and the values of your company, this way the transport offers and services can be perfectly adapted to the requests.  

We welcome your questions and suggestions in the dedicated "Improve" section. If they will be useful for the other users, we will place them in the "FAQ" section.